Follow this procedure if you are setting licenses and options after a new install or upgrade. For changing licenses and options on an existing system, see Change Licenses and Options.
As of MiVoice Business Release 7.2, if no IP User (IPU) licenses are available (all are consumed or none are allocated), the system automatically consumes Multi-device User (MDU) licenses on behalf of the following IPU license users: Full Service IP Users, IP Console, External Twin Multi-device User Groups (MdUG). Once IPU licenses become available (for example, additional are allocated), the MDU licenses consumed instead of IPU licenses are automatically returned to the pool. For details, see Multi-device User License Consumption for IP Users.
Ensure the following:
No one else is making changes to the System database.
The system date and time are correct; otherwise, MiVoice Business will fail to sync with the AMC following a new install.
Numbers of Purchased Options do not dip below levels currently provisioned.
Before upgrading, you have created a system backup. After you finish changing the License and Option Selection parameters, you may need to perform a database restore.
To initially set up license and option selection automatically:
For all platforms except Container-based MiVoice Business (cMiVB), activate the account in the Server Manager (see Service account ID field under ServiceLink > Status).
For Container-based MiVoice Business (cMiVB), the account is activated automatically after the deployment.
Complete manual synchronization with the Application Management Center (AMC) Server using the Server Manager (ServiceLink > Status). For more information, see the associated Help page on the Server Manager. Not applicable to Container-based MiVoice Business (cMiVB).
Go to the License
and Option Selection form.
Click Change.
Enter the Licensed Options.
NOTE: The Available for Allocation field specifies the number of licenses that have been purchased, minus any licenses that have already been allocated. If license sharing is enabled, this is the total number available for all members of the application group. Otherwise, it is the number available for the local system only.
Select the Configuration Options (e.g. Country, Maximum Configurable IP Users and Devices).
Click Save to commit your changes to the database and to the AMC.
Follow the setup procedure
in Set Up Your System
and reboot where indicated.
Once the element is successfully licensed, values display in the
Local Limits, System Type and License Sharing fields, and you
may now allocate options.
To initially set up license and option selection manually:
Go to the License
and Option Selection form.
Click Change.
Enter the Licensed Options and Configuration Options.
Click Save to commit your changes to the database.
If synchronization with the AMC fails, follow the on-screen instructions to do the following:
Save the batch file containing the Application Record ID.
After transferring the batch file to a computer that has Internet connectivity, execute the batch file.
Restore the batch file to the system.
Access the License and Option Selection form and click Save.
Follow the setup procedure
in Set Up Your System
and reboot where indicated.
Once the element is successfully licensed, values display in the
Local Limits, System Type and License Sharing fields, and you
may now allocate options.
NOTE: When the system reboots, all service will be lost for approximately 20 minutes. We recommend that you reboot during a period of low traffic.
To select the Designated License Manager (DLM) for an Application Group:
NOTE: The element's System Type must be "Enterprise" and License Sharing must be enabled.
Go to the Application
Group Licensing form.
Click Change.
In Designated License Manager, select Yes.
Enter the Group Application Record ID and click Save.
Start Sharing Licensing Data (see below).
The application group licenses are pooled, enabling
the group members share licenses subject to Core
Package limits (Local Limits) and restrictions. Use
the Application
Group License Distribution form
(
See Application Group Licensing Example for more information on setting up license sharing.
To start sharing licensing data:
NOTE: Before you can share licenses, System Data Synchronization must be enabled and the application group members must be added to a sharing group within the same SDS network. Also, the System Type must be "Enterprise" and License Sharing must be enabled for all member elements.
On the DLM (the SDS master
element), access the Network
Elements form.
Click the check boxes of the elements with which you want to start sharing.
Click Start Sharing. The local system begins communicating with the elements that you selected for sharing. A confirmation window lists the elements that will start sharing data and the forms that will be shared.
Verify that the correct elements and correct forms are listed.
Click OK. After the start sharing operation is complete, the Data Sharing field in the Network Elements form will change to YES.
Click the check boxes beside the elements that you want to synchronize.
Click Sync. The local system begins communicating with the elements that you selected for sharing. A confirmation window lists the elements that will be included in the synchronization and the forms that will be updated.
NOTE: Once elements are sharing, any membership changes (additions or deletions) to the Application Group will require a re-sync of the GARID on the DLM with the AMC. To re-sync, navigate to the Application Group Licensing form and click Change followed by Save. Then, go to the Network Elements form and perform an SDS Sync to distribute the change to the group members. GARID changes made on the AMC also require a Change-Save followed by an SDS re-sync.